IT Service Management

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Remedyforce: What’s New?

Three times a year, Remedyforce customers look forward to a new release of updates, and the latest additions (release 20.16.01) do not disappoint! The focus this time around is on automation, and simplified, elevated Service Management. Here’s a quick run down of what to expect from your seamless push upgrade.

New Agentless Discovery

Remedyforce’s new automated device […]

By |October 3rd, 2016|ITSM, Remedyforce|0 Comments

Why Choose Remedyforce?

With so many ITSM vendors in the market, it’s sometimes difficult to choose one. You’ll need a solution that is flexible, cost-effective, and suitable for your needs – and for many people, that solution is BMC Remedyforce. In this blog, we take a look at why so many organisations across the globe prefer Remedyforce over […]

By |October 3rd, 2016|ITSM, Remedyforce|0 Comments

Remedy 9 – Digital Service Management

 

BMC Remedy 9.0 – SMART, BEAUTIFUL and POWERFUL

 BMC’s Digital Service Management is an innovative paradigm for IT Service Management (ITSM), based on the changing trends in the industry around the way people are interacting with and utilizing technology in the era of digital services.

 As BMC says Remedy 9.0 is smart, beautiful and powerful service management that empowers the digital workforce. 

BMC Remedy Service Management […]

By |September 28th, 2015|BMC Remedy|1 Comment

Multi Tenancy in BMC Remedy ITSM In a Nutshell.

What is Multi-Tenancy?

Multi-tenancy is a BMC Remedy IT Service Management (ITSM) feature that enables the administrators to control access to Data and Configuration based on the value in the Company field of ITSM. Company field can contain company name, department name or business unit name or similar entities using which the access rights to be […]

By |July 23rd, 2015|AR System, BMC Remedy, ITSM|0 Comments